Secure chats on WhatsApp you can trust
We want you to feel confident every time you receive a message from us. That’s why we make it clear how to recognise our verified account on WhatsApp, understand what we’ll never ask you for, and know what safe communication looks like.
What to look out for?
Verification badge
Messages from us will always have a business verification tick next to our name: green tick for Android and blue tick for iOS
Recognised branding
Our messages will have the official Standard Bank logo.
Profile information
Our business profile will include our website link, our email address and street address.
Official number on WhatsApp
We will only contact you from our verified WhatsApp number:
+254 777 068888
+254 777 068888
Protect yourself
How to spot a scam on WhatsApp:
It’s not always easy to tell whether messages on WhatsApp are genuine. Scammers often rely on pressure, and urgency to trick you into sharing personal information. Here are common red flags to help spot a scammer:
- Pressuring messages: Messages that push you to act immediately
- Spelling or grammar mistakes: Poorly written messages that doesn’t sound professional
- Offers that are too-good-to-be-true: Promises of instant rewards, prizes, or unbelievable returns
- Requests for personal or banking information: We will never ask for your passwords, PIN or card details on WhatsApp
- Unexpected links to unfamiliar websites: Scammers often send links to fake websites to steal your information
We’ll never ask for
We’ll never ask you for:
- Your full card details
- Your password or PIN
- To pay money for a reward
- Update personal details via a link
-
Protect yourself
-
We’ll never ask for
How to spot a scam on WhatsApp:
It’s not always easy to tell whether messages on WhatsApp are genuine. Scammers often rely on pressure, and urgency to trick you into sharing personal information. Here are common red flags to help spot a scammer:
- Pressuring messages: Messages that push you to act immediately
- Spelling or grammar mistakes: Poorly written messages that doesn’t sound professional
- Offers that are too-good-to-be-true: Promises of instant rewards, prizes, or unbelievable returns
- Requests for personal or banking information: We will never ask for your passwords, PIN or card details on WhatsApp
- Unexpected links to unfamiliar websites: Scammers often send links to fake websites to steal your information
We’ll never ask you for:
- Your full card details
- Your password or PIN
- To pay money for a reward
- Update personal details via a link
How to get in touch with us on WhatsApp
Save our number as a contact on your device: +254 777 068888. This will easily help you identify messages from us.
Just say “Hi” to start a chat with us.
Banking features available on WhatsApp
Check out our FAQs
Find out how to open and account, everything you need to know about Mobile and Internet Banking and much more.
Update your travel information
Traveling anytime soon? Let us know and we’ll have you set up to leave in no time.
Log a query or complaint
Your feedback matters to us. If you have a query or complaint, let us know about it and we’ll do our best to ensure you get a satisfactory outcome.
Want to chat to us on WhatsApp?
Click on “LETS CHAT” and we will direct you to our verified chat service on WhatsApp. Remember to save our number to identify messages from us easily.